Return Window: We offer a 7-day return window. You have 7 days after receiving your order to request a return.
Eligibility & Item Condition: To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
How to Initiate a Return:3 To start a return, please contact us at 07018818954 (via call or WhatsApp). If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipping & Fees
Return Method: By mail.
Return Shipping Costs: Customers are responsible for paying return shipping costs.
Restocking Fee: No restocking fee applies.
Refund Process: Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method (local bank transfer or international credit/debit card) within 3 to 7 business days, depending on your banking institution’s timelines.